1. Introduction

At Nishat Linen, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, place an order, or interact with our services.

By using our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Shipping & billing address

  • Payment details (processed securely via third-party gateways)

B. Technical Information

When you browse our website:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on website

  • Cookies and tracking data

3. How We Use Your Information

Your information is used for:

  • Processing and delivering orders

  • Managing your account

  • Customer support and order updates

  • Improving website performance

  • Sending promotional emails (if subscribed)

  • Fraud prevention and security monitoring

We do not sell, rent, or trade your personal data to third parties.

4. Payment Security

All payment transactions are encrypted and processed through secure, PCI-compliant payment gateways. We do not store your full credit/debit card details on our servers.

5. Cookies Policy

Our website uses cookies to:

  • Enhance browsing experience

  • Save cart items

  • Analyze traffic and behavior

  • Provide personalized product recommendations

You may disable cookies in your browser settings, but some website features may not function properly.

6. Data Protection & Security

We implement industry-standard security measures including:

  • SSL encryption

  • Secure servers

  • Restricted internal access

  • Regular system monitoring

While we take reasonable precautions, no online transmission is 100% secure.

7. Third-Party Services

We may use trusted third-party services for:

  • Payment processing

  • Courier delivery

  • Email marketing

  • Analytics services

These partners are obligated to maintain confidentiality and data protection.

8. Marketing Communications

If you subscribe to our newsletter, we may send you:

  • New collection launches

  • Sales and promotions

  • Exclusive offers

You may unsubscribe anytime via the link in our emails.

9. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data (subject to legal obligations)

  • Withdraw marketing consent

To exercise your rights, contact our customer support team.

10. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.